privacy policy
 Aldo Painting and more llc 

Effective Date: June 25, 2026
Last Updated: June 25, 2026

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Aldo Painting and More LLC (“Aldo Painting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you interact with our website, our Meta lead forms, and our business.

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This Privacy Policy explains what information we collect, how we use it, when we may disclose it, how long we retain it, and how you may contact us regarding your information.

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This Privacy Policy is intended for individuals in the United States who interact with Aldo Painting and More LLC. If future state privacy laws become applicable to our business, we may update this Privacy Policy accordingly.

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Who We Are

Aldo Painting and More LLC is a residential painting and home improvement services company serving Raleigh, North Carolina and nearby communities.

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Scope of This Policy

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This Privacy Policy applies to personal information collected through:

• our website;

• our website contact or estimate forms, including the “ASAP estimate by mail” form;

• Meta lead generation forms on Facebook and Instagram;

• email, telephone, SMS, WhatsApp, or other direct communications with us;

• analytics, advertising, and tracking technologies used on our website.

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This Privacy Policy does not apply to information collected by third-party websites, apps, or services that are not controlled by us.

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Information We Collect

We may collect the following categories of personal information.

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Information you provide directly to us through Meta Lead Ads
When you submit a Meta lead form, we may collect:

• Name

• Email address

• Telephone number

• City

• Type of project requested

• Desired project start date

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Information you provide directly to us through our website
When you submit our “ASAP estimate by mail” form, we may collect:

• First Name

• Last Name

• Email address

• Message or project details

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Information you provide when you communicate with us
If you contact us by phone, email, SMS, WhatsApp, or another channel, we may collect:

• your name and contact details;

• the content of your message or inquiry;

• information about your property or requested services;

• your communication preferences.

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Information collected automatically through our website
When you visit our website, we or our service providers may automatically collect certain technical and usage information, such as:

• IP address;

• browser type;

• device type;

• pages viewed;

• approximate location derived from IP address;

• referring page or source;

• timestamps and interactions with website content;

• website and advertising performance information.

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Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar tracking technologies for website analytics, advertising measurement, and website administration.

These technologies may help us:

• understand how visitors use our website;

• measure the effectiveness of our advertising;

• improve website performance and user experience;

• remember technical or session-related preferences;

• better understand which services visitors are interested in.

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We currently use tools that may include:

• Google Analytics 4

• Meta Pixel

• Google Tag Manager

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Google Tag Manager is used to manage and deploy certain tags on our site. Google Analytics 4 helps us understand site usage and performance. Meta Pixel helps us measure the performance of our Meta advertising and understand actions visitors take on our site.

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You can control cookies through your browser settings. If you disable certain cookies or tracking technologies, some parts of the website may not function as intended.

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How We Use Personal Information

We may use personal information for the following purposes:

• to respond to your request for an estimate or additional information;

• to contact you regarding your project inquiry;

• to communicate by email or phone about requested services;

• to schedule consultations, estimates, or service appointments;

• to follow up on leads you voluntarily submitted;

• to improve our website, services, and customer experience;

• to measure website traffic and advertising performance;

• to maintain website security and prevent fraud or misuse;

• to comply with legal obligations and protect our rights.

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How We Communicate With You

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Email
Our primary response method is email. If you contact us or submit a lead or form, we may email you about your estimate request, your project, scheduling, or related customer service matters.

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Phone Calls
We may call you to follow up on a request you submitted, discuss your project, or schedule an estimate.

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SMS and WhatsApp
We will only send SMS or WhatsApp messages if:

• you ask us to use that method of communication;

• you consent to receive that communication method; or

• it is reasonably necessary to continue a conversation you initiated through that channel.

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Message frequency may vary. You can ask us to stop SMS or WhatsApp communications at any time.

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How We Disclose Information

We do not sell or rent your personal information.

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We may disclose personal information only in the following limited circumstances:

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Service Providers
We may disclose information to service providers that help us operate our business, such as providers of:

• website hosting;

• website forms;

• email delivery or email hosting;

• customer relationship management tools, if used;

• analytics services;

• advertising or lead management platforms;

• cloud storage or IT support;

• payment processing services, if used in the future.

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These service providers are permitted to use the information only as reasonably necessary to perform services for us or on our behalf.

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Legal and Safety Reasons
We may disclose information when required by law, legal process, or a valid government request, or when we believe disclosure is necessary to protect our business, our customers, or others.

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Business Transfers
If our business is sold, merged, reorganized, or transferred, information may be transferred as part of that transaction, subject to applicable law.

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We do not disclose your personal information to unrelated third parties for their own independent marketing purposes.

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Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

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As a general guideline:

• lead and inquiry records may be retained for up to 24 months after the last meaningful interaction;

• customer service, estimate, project, invoice, payment, and tax-related records may be retained for up to 7 years where reasonably necessary for accounting, legal, or recordkeeping purposes;

• analytics and cookie-related information may be retained according to browser settings and provider configurations;

• suppression records, consent logs, and deletion request records may be retained as reasonably necessary to document compliance and honor communication preferences.

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When information is no longer needed, we will take reasonable steps to securely delete, anonymize, or dispose of it.

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Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

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However, no method of transmission over the internet or method of electronic storage is completely secure. For that reason, we cannot guarantee absolute security.

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Children’s Privacy

Our services, website, and lead forms are intended for adults age 18 or older. We do not knowingly collect personal information from children.

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If we learn that a minor has provided personal information through our website or lead forms, we will take reasonable steps to delete that information.

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Your Choices and Requests

You may contact us to request that we:

• provide access to personal information we reasonably maintain about you;

• correct inaccurate information;

• delete information, subject to legal or operational exceptions;

• stop using a particular communication channel, including email, SMS, or WhatsApp.

We may need to verify your identity before responding to certain requests.

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Data Deletion Requests

You may submit a request to delete your personal information by using our Data Deletion Request page or by contacting us using the contact information below.

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We may deny or limit a deletion request where retention is reasonably necessary to:

• comply with law;

• complete an ongoing transaction or requested service;

• maintain appropriate business records;

• protect our legal rights;

• prevent fraud or abuse.

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Third-Party Links and Platforms

Our website, ads, or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties. Their own privacy policies and terms will apply.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” or “Last Updated” date at the top of this page. Your continued use of our website or services after an update means you accept the revised Policy to the extent permitted by law.

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Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, you may contact:

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Aldo Painting and More LLC
Raleigh, North Carolina, United States
Email: generalaldopaintingnc@gmail.com
Phone: +1 (919) 675-9242